Maya (formerly Paymaya) is a popular mobile wallet in the Philippines. This post will teach you how to transfer from Maya to GCash, plus other digital wallets and banks.
Maya has been growing steadily since its launch in 2007 behind the more popular app GCash. The two mobile wallet apps are pretty similar, but we’ll focus on Maya for now.
Related post: How to Transfer from Paypal to GCash
Table of Contents
How to Send Money from Maya to GCash
Step 1: Open the Maya app
Step 2: Tap “Bank Transfer” and select “GCash“
Step 3: Enter the required information:
- Amount
- Purpose
- Account number (mobile number)
- First name
- Last name
Step 4: Review the details and make sure all information is correct
The transfer fee is P15.00 per transaction.
Step 5: Tap “Send“
Step 6: Enter the One Time Pin (OTP) sent to your Maya mobile number
Step 7: Tap “Proceed“
Wait for Maya’s SMS confirmation.
How to Sign Up through the Maya App
Signing up for Maya is very simple. First, download the app from Google Play or App Store and follow the 6 simple steps.
Step 1: Enter your details: name, email, mobile number, and date of birth.
Step 2: Tap “Agree“
Step 3: Maya will send the SMS verification code to your mobile number
Step 4: Enter the verification code
Step 5: Tap “Proceed“
Step 6: Enter the invite code “RO64J0PM053E” in the Get Free Credits screen and tap “Submit Invite Code.”
Important: You need a referral code to claim the Php 100 reward.
Congratulations! You now have a Maya account.
How to Claim ₱100 Reward
Maya is giving away P100 to all new users to grow their massive user base. Here’s how to claim the reward.
Step 1: Upgrade your account for free. You must upgrade your account for higher spending limits (up to P100,000 monthly), online transfers, and withdrawals.
Step 2: Open the Maya app and access the menu. Select “Upgrade your Account“
Step 3: Fill out the required information and prepare at least one (1) valid Primary ID or two (2) valid Secondary IDs.
Note: Make sure your name and birthday match the upgrade application form.
Step 4: Record and submit a 4-5 second video selfie. You must follow the onscreen instructions and the required gestures.
Note: Don’t cover any part, and position your face properly
Step 5: Review your application after recording the video selfie and tap “Submit.”
Step 6: Check the status of your application in the menu by tapping “Check My Upgrade Status.”
Step 7: Once approved, you’ll receive an SMS confirmation within 24 hours.
Step 8: Cash in to your Maya wallet
Step 9: Complete your first Maya transaction. Buy from a shop, pay bills, make a QR payment or pay using a Maya virtual card.
And that’s it! You’ll now receive a P100 reward in your wallet!
Maya Cash In Options
Adding funds to your Maya wallet is pretty straightforward. You can do it thru the following options:
Option 1: Online Bank Account
Cash in thru a bank account using the Maya app is 100% free. However, at the moment, they only support 3 banks.
- BPI
- Unionbank
- RCBC
Option 2: Debit or Credit Card
Maya allows users to cash in thru major debit or credit cards. The latter is the quickest option, but you need to know a few things.
- Visa
- Mastercard
- JCB
The convenience fee is P200, and the minimum cash-in is P1,000. The fee is disappointing, but this feature is handy when you need cash.
Option 3: Padala Agents
The last cash-in option is thru padala branches. This is very useful and accessible for people who have limited internet connectivity.
Convenience Stores
- 7-Eleven
- Alfamart
- AllDay Convenience
- AllDay Mart
- Family Mart
- Ministop
Pawnshops
- Cebuana Lhuillier
- Palawan Express
- Raquel Pawnshop
- RD Pawnshop
- Tambunting
- Villarica Pawnshop
Pay&Go and Self-Service Kiosks
- Easymart
- eTap
- Landers
- Lawson
- Mercury Drug
- No Brand via Cashier or Kiosk
- Shopwise via Cashier or Kiosk
- Super 8
- Touchpay
- Zoompay
Money Remittance, Payment Centers
- AllCash
- Ayannah
- Bayad Center
- DA5
- ECPay
- ExpressPay
- iBayad
- Panalo Express
- Perahub
- Pisopay
- Posible.net
- True Money
- Western Union
Department Stores
- AllDay Supermarket
- Ever Supermarket
- Gaisano
- SM Store
- SM Hypermarket
- SM Supermarket
- Savemore Market
- WalterMart
- Robinsons Supermarket
- The Marketplace
Banks, e-Wallets via Instapay or Pesonet
- AllBank
- AUB
- Bank of Commerce
- BDO
- BPI
- BPI Direct Banko
- Cebuana Lhuillier Rural Bank
- China Banking Corporation
- China Bank Savings
- CTBC
- Citibank
- CIMB Bank Philippines
- DCPay Philippines Inc (Coins PH)
- Development Bank of the Philippines
- EastWest Bank
- Equicom Savings Bank
- GCash
- HSBC
- Keb Hana Bank
- Land Bank of the Philippines
- Maybank
- Metrobank
- PBCom
- Philippine Trust Company
- PNB
- PSBank
- Robinsons Bank
- Security Bank
- Shinhan Bank Manila
- Sterling Bank of Asia
- Sun Savings Bank
- Unionbank
- UCPB
Further reading: How to Withdraw Funds from Payoneer to GCash
How to File a Dispute with Maya
If you’re having problems with your Maya account, worry not, you can file a dispute and they’ll assist you with your concerns. Here’s the exact steps to file a dispute with Maya.
Step 1: Fill out the Dispute Form
Step 2: Prepare the necessary supporting documents
Step 3: Send the dispute form and documents to disputes@paymaya.com
Which is better GCash or Maya?
It depends. GCash is best for personal use, but Maya is great for business owners.
I usually use GCash for bills payment, online purchases, and money transfers, but Maya is a good “backup” e-wallet.
GCash is easier to use, and most of my friends and family use it. Sadly, only a few of my friends are using Maya.
But, many businesses are using Maya Point of Sale (POS) because there’s no GCash POS.
Maya Customer Service
If, for any reason, you encounter problems with Maya, you can always contact them thru the following:
- Maya Support Email: support@paymaya.com
- Maya Support Page
- Hotline number: (632) 845 7788
- Toll-free number: 1-800-10845-7788
- *788 using Smart mobile phone number
Conclusion
The Maya app is installed on my phone, but I only use it when merchants don’t accept GCash or Shopee Pay.
It’s an excellent mobile wallet, but only a few of my networks use it. Maya has to catch up to surpass GCash.
How about you? Are you using GCash or Maya?
